After my grandmother (who will remain anonymous) was completely mistreated by this company I knew I had to do something. When I researched a bit I found a lot of home owners who were very disappointed with Charleston Homes and their new structure. But they were afraid to speak out. So I in turn created this blog. Please understand some were not willing to give their name and I totally understand and respect that, so for that reason some of the reviews are signed "Anonymous". Thank you for reading and I hope you were not one of their victims.
*This only applies to Charleston Homes (Ontario, Canada)
Dip Shit #1
Dip Shit #2
It's quite funny and ironic how so many people think that this Avi character is a real Douche and yet look at his last name. In all reality both these idiots are dispicable and down right appauling in the way they treat their customers. Charleston Homes may have been started by a great man and been a great company, but now . . . . BUYER BEWARE
“I actually heard they were bankrupt, and this guy Avi comes and make it sound like he’s capable of building a home for you. Really bad person. I wouldn’t trust him. Their payment structure is ridiculous. They build a house with your money, they don’t pay their subs until the house is completely done. I’ve never seen this before and I’m a general contractor. Usually a builder will take a percentage NOT deposits. After these large deposits, they still don’t pay their subs, cabinetry, flooring, carpet, paint, etc. until the house is close to being complete or sometimes even sold. This tells you that this builder is broke."
“We bought a house from Jeff. He was very professional also the old staff was very friendly. But the experience was hell. We moved in to a house that was not what we paid for. They had to redo our entire main floor mind you we were living in the house with two little kids. Imagine construction workers inside your house while you’re living in it everyday for months. And the landscaping that we paid in full was not even done (over 100k btw). It took a few years for us to settle down, thank God we had the old staff to deal with they were great. But the new guys . . . sorry but, no way I’ll buy a house from them again. NO thanks!"
“This new guy Avi is like a dictator. He comes to the picture out of no where, advises the other shit head, Jonas to closes the old company and fire all the old staff. Then a few months later they re-open the company and promote it as if it’s a great company with over 25 years experience as builders . . . what are you talking about. They should quit while they’re behind."
“They are so stupid. I got an email from them saying that they have some “lots available”. How stupid can you be. I have already spent almost $2 million on my house (which still has issues). What makes you think that I will promote your company after my experience? You are not the real Charleston!
And I thought they were all booked. What happened? They got scared to buy from you or asked some questions about building and you didn’t have an answer for. I’m sure Jonas screwed that up. Right Jo?"
“my brother was going to buy a lot from them he met with Jeff at the time and they were Supposed to meet the week after to sign the deal instead he got a phone call saying that he passed so my brother got called by Avi and met with my brother, he didn’t sit well with him seeing these comments now I know what my brother felt Thank God he didn’t . "
“I was one of the Traders. It’s amazing how broke these guys are. They wouldn’t give me my money unless they close the house. I’ve worked for more than 10 builders, when I sign a project, I would take 50% deposit and upon completion I would take the balance. Never waited 11 months to get my money. Ridiculous. "
“Don’t bother with these clowns, they are great before signing the deal, and as soon as you sign the deal they are completely different."
“My cousin bought their house in Rockwood. Terrible customer service and follow up."
“So let me understand this .....The father, Jeff Supposedly took over the Empire that was built by Charlie, after Jeff passed, THE dumb ass son, Jonas, comes and pretends that he knows everything about building custom homes? He doesn’t even know how to spell his name. Don’t bother with this company anymore. "
“We met with Avi, he is so weird. He started talking about his wife and kids and how faithful he is. After we left their office, my husband said “what was that all about, I went to buy a house not his family. He just seemed very fake."
“Yes we bought our house from the old Charleston. There were some out standing items and the old staff told us that they were fired by Avi and Jonas. My husband emailed them, we never heard from them for over a month. Then Avi knocks on our door trying to Promote another lot for us!!
We were shocked! We told him we just bought this house, we haven’t even settled down. What are you talking about? We are happy with where we are but there are some outstanding items that need to be fixed my husband. He assured us it would be done and we are still waiting for him to fix them. This was before Christmas 2019."
“We moved in to a house, but I really need a bottle of alcohol to share our experience with you all.
We purchased our house when Jennifer was around. In the middle of the construction the owner passed away we got a general email.
Long story short, our house was delayed 4 months but we already sold our house, and the new people who bought our house sold theirs, so we didn’t know what do.
We got an another email saying that we are closing down the company and a few months later we got another email saying we are back in business. This is when we meet Avi for the first time. We lost so much money. We had to put our stuff in storage and this is in the winter months with a new baby and now behind 2 months.
When we meet Avi, he didn’t even care. Instead he said, if we don’t close, we will be in trouble because we have an agreement. My wife was crying. She told him this was not our fault. He then opens the agreement and points at something to do with death. They were covered from all angles. Er were just shocked at his cold and evil demeanor. Never come across people like this. Don’t buy a house from Avi or Jonas."
“Can’t believe these comments, we definitely share the same feelings. We were interested in one of their homes. We met with both shits heads (Avi and Jonas). They wouldn’t shake my Fiancés-hands due to their religion which I totally respect. But my question is, if you are that strict with your religion, you should be very honest with people at the same time and not screw them over every chance you get."
“It’s a show they put on when it comes to their religion. When we met with Avi, he was bragging how faithful he is and his wife is a preacher or something. As soon as he said that, my husband and I had cold feet. Thank God we didn’t buy anything from Avi."
“I was working with Jeff and the old staff, I’ll be honest, I didn’t feel I had a boss. He was a great guy. He did his very best to make all the homeowners happy. Everything he promised, he delivered. I was very comfortable and looking forward to my job. It’s sad what happened to this company. There is no way the new guys will give the same quality of construction and customer care. I knew Jonas was at the time cleaning the office and I didn’t wanna be around him. I met Avi once, didn’t like him at all. Jonas have some respect for your father man. This is not for YOU. Let his soul rest."
“We Purchased a house from Jeff White, he was good we had a few issues with our house very minor stuff. After 30 days, most of the stuff was fixed with great customer service. He personally followed up with everything. We got a basket full of goods as a welcome package to the neighborhood, it was nice. That told me, they wanted to keep a good relationship with all their customers. When we would see him sometime he would always wave hello. "
“We met with Jeff in 2014. Very professional. We had a call from him personally offering to build for us on our land, but because my son in-law is a builder of course we told him no thanks. We live in a small town and everyone knows everyone. I have heard a lot of bad things about Avi and Jonas. Shame on you both."
“We live in Rockwood and my God I see the nightmares that my Neighbors face from Avi. They all hate him. I had an issue with my windows. It was an easy fix but he refused to fix it. I had to tell him “you will hear from attorney” then he fixed it. Stupid, he is not a business man, very unprofessional. Why did it have to get to that for you to fix it. Just fix it to start with and there would be no shit head."
“Their office is in Rockwood, I don’t like to run into them at all. My city is small and sometimes I do see them. I turn the other way when I see any of them. Don’t like them, they are weird."
“I heard the landscaping company went bankrupt. The owner of that company, Dave was an asshole. Anything we chose, he didn’t agree to. Mind you, we paid over 100k in advance but my husband and I didn’t sign anything until we almost got what we wanted."
“We have a great community. Our home was built by great trades people and the old staff. Avi / Jonas stop trying. You can’t be Jeff and Charles. Leave us alone and stop ruining the reputation of our existing homes. You just can’t do it. Get it out of your fucking heads."
Current CH Home Owner
“We ran into an old staff member at Costco in Guelph, she had tears in her eyes saying that she worked so hard for so many years and just like that she was fired by Avi. Avi made her sign a legal document that she can’t even say anything bad about them. She begged us to not say anything to anyone. What the fuck Avi. Fuck you, there I’ll say it for everyone. Who do you think you are. I have not signed anything by you and yes I bought my house from Jeff, bless his soul. Fuck you and the new staff."
“I heard the Douchebag Dwayne still works for them. He’s such a kiss ass. They fired his wife but he is still with them. . .Classy. "
“I work for another great builder in Guelph. We have so many clients coming to us and talking about the new staff. I’ve never heard so many bad thing about Charleston until last year. It’s sad."
“Shame on you Avi and Jonas. Why Ruin the reputation of an empire that was built by 2 great builders Jeff & Charlie."
“The office/staff reminds me of Military Recruiting Offices."